Shipping policy
Last updated: 21/06/2023
Prodigy is our production partner for PRINTS.
Prodigi manufactures products in different locations around the world, so we are able to keep delivery costs and times low by shipping the order from a location most local to your customer.
How much it costs to ship your order will depend on:
- Destination Country
- Product ordered
Regardless of where the product is manufactured, all shipments use suitable and secure packaging and are sent using a trusted courier, with standard shipping (3 to 4 business days)
Manufacturing globally, however, does mean that what we charge you for shipping can be complicated. And consequently, setting appropriate shipping prices in your store can also become complicated, so we use generalised pricing.
Framed and canvas recommended shipping prices
Our framed prints and canvases are carefully packaged in secure cardboard boxes.
| Standard | ||
|---|---|---|
| UK | $12.95 | |
| Europe | $21.95 | |
| Europe+ | $29.95 | |
| USA | $16.95 | |
| RoW+ | ||
| Up to 24" / 60cm | $37.95
(up to $89.95)
|
|
| Over 24" / 60cm | $75.95
(up to $249.95)
|
|
| RoW | ||
| Up to 24" / 60cm | $67.95 | |
| Over 24" / 60cm | $189.95 | |
Shipping speeds
By default, we send all orders using standard shipping. (3 to 4 business days)
Tax
All cost prices shown in the app exclude tax.
Your order with us may be subject to local sales tax rates, depending on:
- where your business is based;
- where the item is printed;
- where the item is shipped;
- and in the case of VAT, whether your business is VAT-registered.
STUDIO WENDY NOUSE only original works (certain limited editions).
We invite you to contact us before buying, so we can optimise your experience.
The location of our studio is in France, we offer you various options.
- You can come and pick it up your original work
- We can ship it to you.
We work with Colisimo/La Poste to send our original works. They are insured, tracked and signed and shipped to all parts of the world. Regardless of which shipping option you select, all shipments use suitable and secure packaging and are sent using a trusted courier. We pack our originals ourselves.
Since the prices are so diverse and influenced by various factors we made them currently only available on the website in France. Here is the information page of la poste : https://www.laposte.fr/courriers-colis/conseils-pratiques/vos-objets-de-valeur-expedies-en-totale-serenite
How much it costs to ship your order will depend on:
- Destination Country
- Product ordered
- Size and weight of the work
- Insurance is influenced by the fragility and price of the product.
On our catalogue page, you will find a blog article explaining how we package our work, with ecological/high-quality material. Which is equal to the high-class galleries' demands. https://wendynouse.myshopify.com/collections.
Studio Wendy Nouse is not responsible for the damages that might happen during shipping. In these situations, please contact the insurance company or Prodigy. We will try to help you the best we can, and we ask you to report it max. 7 days after delivery, by email studo[@]wendynouse.com, with detailed pictures.