Privacy policy

Last updated: August 2026

This Privacy Policy describes how Wendy NOUSE / Studio Wendy Nouse ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from wendynouse.com (the "Site") or otherwise communicate with us.

For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés), Wendy NOUSE is the Data Controller responsible for processing your personal data.

1. What Personal Information We Collect

When you visit the Site or make a purchase, we collect the following types of personal information:

  • Contact & Order Information: Your name, billing address, shipping address, email address, and phone number.

  • Payment Data: Payment confirmation details provided by our secure payment processors (Shopify Payments, PayPal, Stripe). We do not store complete credit card details on our servers.

  • Shopping & Account Data: Order history, cart items, customer service communications, and product reviews.

  • Device & Usage Data: Information collected automatically using cookies and tracking technologies, including your IP address, browser type, device information, and interaction with our Site.

2. Legal Basis & How We Use Your Data

Under the GDPR, we process your personal data based on specific legal grounds:

  • Contractual Necessity: To fulfill your order, process payments, deliver original artworks or art prints, and handle customer service, returns, or exchanges.

  • Legal Obligation: To keep financial and invoicing records for French tax authorities (accounting and tax requirements).

  • Legitimate Interest: To protect against fraud, improve Site functionality, and provide secure customer support.

  • Consent: To send marketing newsletters or display promotional offers. You may withdraw your consent at any time by clicking the "Unsubscribe" link in any email.

3. Sharing & Disclosing Personal Data

We only share your personal data with trusted third-party service providers who assist us in operating our business and fulfilling your orders:

  • Platform & Hosting: Shopify, which powers our online storefront.

  • Fulfillment Partners: Prodigi Group (for print-on-demand products), to print and ship custom art orders directly to your delivery address.

  • Shipping Carriers: Postal services and international couriers (e.g., La Poste, DHL, FedEx) for delivering original artworks and prints.

  • Payment Processors: Shopify Payments, PayPal, or Stripe to securely collect and verify payments.

  • Legal Compliance: When required by law, subpoena, or government authority to comply with legal proceedings.

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses (SCCs).

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

  • Order & Accounting Records: Retained for up to 10 years as required by French commercial and tax legislation.

  • Marketing Subscriptions: Retained until you unsubscribe or request deletion.

  • Inactive Accounts & Inquiries: Retained for up to 3 years after your last interaction.

5. Cookies & Tracking Controls

We use cookies to power cart functions, remember preferences, and analyze website performance.

You can control or block non-essential cookies via our website's cookie consent banner or through your web browser controls. Please note that blocking essential cookies may affect your browsing experience and checkout functionality.

6. Your Rights Under GDPR

If you reside in the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal information we hold about you.

  • Right to Erasure ("Right to be Forgotten"): Request that we delete your personal data (subject to tax/legal retention limits).

  • Right to Rectification: Request corrections to inaccurate or incomplete personal information.

  • Right to Data Portability: Receive a copy of your data in a portable, machine-readable format.

  • Right to Object / Withdraw Consent: Object to data processing or opt out of direct marketing emails at any time.

To exercise any of these rights, please contact us at studio[@]wendynouse.com.

7. Complaints (CNIL)

If you believe that our processing of your personal data infringes applicable data protection laws, you have the right to lodge a complaint with the French supervisory authority:

Commission Nationale de l'Informatique et des Libertés (CNIL)

3 Place de Fontenoy - TSA 80715

75334 PARIS CEDEX 07, France

Website: www.cnil.fr

8. Contact Us

For questions regarding this Privacy Policy or to exercise your privacy rights, please contact us:

  • Business Name: Wendy NOUSE (Studio Wendy Nouse)

  • SIRET: 839 472 644 00039

  • Address: 33 Avenue Maréchal Foch, 77590 Bois-le-Roi, France

  • Email: studio[@]wendynouse.com

  • Phone: +33 7 88 99 67 19